Privacy Policy

1. Introduction

Welcome to Samroid ("we," "our," or "us"). Samroid is the brand name of SAMROID SERVICES, a partnership firm registered in India, which is the data controller responsible for this Privacy Policy. We build digital products, mobile applications, websites, and cloud systems. This Privacy Policy governs the access to and use of our website, services, and any integrated client applications where this policy is linked.

By using our website, services, or signing in via social/OAuth providers (such as Google or Apple), you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access our services.

2. Information We Collect

We collect information to provide, maintain, and improve our services. The types of information we collect include:

A. Information You Provide Directly

• Contact Details: Your name, email address, phone number, and location when you send an enquiry or subscribe to our updates.
• Account Registration: When you sign up for accounts on our applications, we collect your login credentials and profile metadata.

B. Information Collected via Social / OAuth Login

If you choose to register or log in using third-party services (such as Google, GitHub, or other social platforms):

• We receive specific profile data from the authentication provider, typically including your email address, full name, profile picture, unique user identifier (OAuth ID), and access tokens.
• We do not receive or store your password from the third-party provider.

C. Automatically Collected Information

• Device and Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and page response times.
• Cookies & Tracking: We use essential and performance cookies (such as Google Analytics) to monitor user behavior and personalize experiences. You can control cookie preferences in your browser settings.

3. How We Use Information

We use the collected data for various purposes, including:

• Providing Services: Setting up and managing your account, verifying your identity, and authenticating social logins.
• Customer Support & Communication: Responding to enquiries, sending transaction alerts, providing project updates, and sending newsletters (if opted in).
• Product Improvement & Security: Monitoring platform performance, preventing fraudulent activity, detecting bugs, and optimizing user flows.
• Legal Compliance: Complying with applicable laws, regulations, and requests from law enforcement agencies.

4. Sharing & Disclosure

We do not sell, rent, or trade your personal data. We only share information in the following circumstances:

• Service Providers: We share data with trusted third-party vendors (such as hosting, database management, email delivery, and analytics engines) who process information on our behalf and agree to strict confidentiality.
• Social Login/Authentication Providers: When you authenticate via Google Login or other third-party networks, relevant data is exchanged with those platforms under their respective privacy policies.
• Legal Requirements: We may disclose information if required to do so by law, court order, or to protect the rights, property, or safety of Samroid, our clients, or the public.
• Business Transfers: If Samroid is involved in a merger, acquisition, or asset sale, your personal data may be transferred, subject to the recipient maintaining terms consistent with this policy.

5. Security & Retention

We prioritize the security of your data. We implement standard industry security controls, including SSL/TLS encryption for all data transit, firewalls, and restricted database access.

We retain your personal data and OAuth profile information only for as long as necessary to fulfill the purposes outlined in this policy, support your account status, or satisfy statutory, tax, or legal reporting obligations.

6. Your Rights & Choices

Depending on your location, you may have specific rights regarding your personal information under regulations like GDPR or CCPA. These include:

• Access & Export: Requesting a copy of the personal data we store about you.
• Rectification: Requesting correction of inaccurate or incomplete personal records.
• Deletion ("Right to be Forgotten"): Requesting the permanent deletion of your account and all associated personal data.
• Revocation of Consent: Opting out of marketing communications or revoking consent for third-party social logins (which you can also manage directly via your Google/Apple account settings).

To exercise any of these rights, please contact us directly using the details provided below. For step-by-step instructions on deleting your data or account, see our Data Deletion Instructions.

7. Third-Party Integrations

Our applications support authentication via Google Sign-In and other social identity platforms. When using these services, you are subject to their terms and privacy policies:

• Google API Services: Our use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
• Account Disconnection: You can disconnect your Google account or other identity providers from our applications at any time, which will remove our access to your profile data. You can also revoke access permanently via Google Security Settings.
• YouTube API Services: Our marketing tools use YouTube API Services only to upload videos to Samroid's own YouTube channel. By using these features you agree to be bound by the YouTube Terms of Service, and your data is also handled under the Google Privacy Policy. We do not access, store or share any YouTube data about other users. You can revoke Samroid's access at any time via Google security settings.

Social Media Publishing

We operate official Samroid pages and profiles on third-party social platforms, including Facebook, Instagram, Threads, LinkedIn, YouTube, Pinterest, X, Telegram, Bluesky, and Viber. We use the official APIs of these platforms to publish our own company and product announcements to our own pages. Access tokens for these integrations authorize only accounts that Samroid itself owns and administers. We do not publish on behalf of any other person or organization, and we do not collect, store, process, or sell personal data belonging to users of those platforms through these integrations. Any engagement counts we read back are limited to posts we ourselves published on our own pages, and are used only internally to measure the reach of our own announcements.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us: